Terms of Service
Last updated: March 22, 2026
1. Agreement
By engaging Clear Linkage ("we," "our," or "us") for consulting services, you agree to these Terms of Service. Specific engagements may be governed by a separate statement of work or engagement letter that takes precedence over these terms where they conflict.
2. Services
Clear Linkage provides positioning, proof development, and sales narrative consulting for startups and growing product teams. Services include but are not limited to: Positioning Analysis, Messaging Framework, Proof Library, Sales Deck Narrative, and optional Primary Research modules. Scope, deliverables, and timelines are defined in the engagement agreement before work begins.
3. Fees and Payment
Fees are as stated on our Pricing page or in the engagement agreement. Payment terms (e.g., deposit, milestones, net-15) will be specified in the engagement documents. All fees are in USD unless otherwise agreed.
4. Confidentiality
We treat client information, business data, and engagement details as confidential. We will not disclose confidential information to third parties without your consent, except as required by law. You agree to keep our methodologies, templates, and proprietary materials confidential.
5. Intellectual Property
Deliverables created specifically for your engagement (e.g., positioning statements, messaging frameworks, proof libraries, sales deck narratives) are owned by you upon full payment. We retain rights to our general methodologies, frameworks, and pre-existing materials. Any work product that incorporates your confidential information is yours.
6. Client Responsibilities
You agree to provide timely access to information, stakeholders, and feedback needed for the engagement. Delays in providing inputs may affect timelines. You are responsible for the accuracy of information you provide and for decisions made based on our deliverables.
7. Limitation of Liability
Our liability is limited to the fees paid for the specific engagement giving rise to the claim. We are not liable for indirect, incidental, consequential, or punitive damages. Our work is advisory; you retain full responsibility for business decisions and implementation.
8. Termination
Either party may terminate an engagement with written notice as specified in the engagement agreement. Upon termination, you pay for work completed to date. We will deliver completed deliverables and provide a handoff as appropriate.
9. General
These terms are governed by the laws of the United States. If any provision is found unenforceable, the remainder remains in effect. We may update these terms; continued engagement after changes constitutes acceptance.
10. Contact
For questions about these Terms, please use our contact form.